ABOUT COVERED CLEANING SERVICES
About Covered Cleaning Services
Our family ran a cleaning franchise for five years. We learned how to keep buildings clean, and we learned what the industry misses. So we built a Louisville cleaning company that runs on a system, so nothing gets missed and you never have to manage another cleaning team.
Background-checked crews · Fully insured · Response within one business day

What did we learn in five years of franchise cleaning?
Routine blindness.
After about 90 days, even good cleaners stop seeing the spots they pass every day.
The monthly work gets missed.
Once-a-month tasks slip, and clients notice only after months of neglect.
Hard commitments.
Owners and facilities managers commit for a full year, even when they are not happy.
So we built a company that runs on a system, and earns your commitment with proof.
How does our system keep buildings clean?
Every plan starts with a free 20–30 minute walkthrough.
Scheduled monthly checks
Once-a-month tasks are on the calendar, so the spots you don’t normally see never get skipped.
A performance director
One person makes sure the job is getting done and nothing is missed.
Photo verification
Pictures confirm the work was done, so you can see it, not just trust it.
Backup coverage
An internal process makes sure we are there no matter what.
Problems solved early
Emergencies happen. We handle them before you open, so you never know there was a problem.
We take the keys
You hand us the keys, our system takes over, and you stop managing another team.
What do you get when you hire us?
Freedom to focus on the business.
That is what lets owners and facilities managers do what they are supposed to do: grow the business.
No chasing.
You don’t manage a cleaning team or wonder whether anyone showed up.
No surprises.
Missed spots are caught by our system, not discovered by you.
Real accountability.
A named performance director, photo verification and a written guarantee.
What do we stand for?
1
Systems over hope
Scheduled checks, not good intentions.
2
Proof
Photos that verify the work was done.
3
Accountability
A performance director and a written Same-Miss Guarantee.
4
Respect for your time
You should not have to manage your cleaners.
5
Service to Louisville
We use this business to serve our church and make an impact here in Louisville.
“They have done a great job with my large office. Great pricing, good communicators, and way better than my last cleaners.”
— Dakota J., Google review
Who is behind Covered Cleaning Services?
We are not a franchise. We are a Louisville business serving local businesses, and our reputation lives here.
- Owned by Rosie Wallace and Kimberly Navarro
Locally owned and operated in Louisville
Background-checked, insured team
Built on five years of cleaning franchise experience
Serving our church and community through this business
Every plan starts with a free 20–30 minute walkthrough. No obligation.
Where do we work?
Louisville and Jefferson County · Bullitt County · Oldham County: Jeffersontown · Hurstbourne · Blankenbaker · St. Matthews · Westport Rd · Middletown · Crestwood · La Grange · Fern Creek · Mt. Washington · Dixie Highway corridor · Lyndon · Anchorage · Prospect · Okolona · Hikes Point · Bowman Field · Shively · Pleasure Ridge Park · Valley Station · and surrounding areas
Frequently asked questions
Ready to hand us the keys?
Book a free 20–30 minute walkthrough and get a written, line-by-line quote. We respond within one business day.